Get 10% Off For The First Order

Get 10% Off For The First Order

☰

1. Order Processing

  • All orders are processed within 15 business days (excluding weekends and holidays).
  • Orders placed after 7 PM will be processed the next business day.
  • If there is a high volume of orders, processing may be delayed. You will be notified in such cases.

2. Shipping Rates & Delivery Estimates

  • Shipping charges are calculated at checkout based on the destination and shipping method.
  • Estimated delivery times:
    • Standard Shipping: 10 business days
    • Express Shipping: 5 business days
    • Same-Day/Next-Day Delivery ( Bangalore )
  • Delivery times may vary due to unforeseen circumstances like weather, courier delays, or public holidays.

3. Shipment Confirmation & Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • Please allow 24 hours for the tracking information to update.

4. Shipping Locations

  • We currently ship across India.
  • International shipping is available for select products. Additional duties or customs charges may apply.

5. Delayed or Lost Shipments

  • If your order is delayed beyond the estimated delivery time, please contact our support team.
  • If a package is lost in transit, we will initiate an investigation and provide a resolution.

6. Damaged or Incorrect Orders

  • If you receive a damaged or incorrect order, please contact us within 2 days of delivery with photos of the item and packaging.
  • We will arrange for a replacement or issue a refund as per our Return & Refund Policy.

7. Contact Us

For any shipping-related inquiries, reach out to us at info@luraslittletown.com